Sunday, December 25, 2011

What's new at MDM- Million Dollar Mattress for 2012?

We have enjoyed a great year of growth and enjoyed meeting and educating many new people here at the store.
There have been many memorable things happen and people we helped in 2011.

One of our customers is well known in Milford. You can hear his friendly "Hello, Ma'am!" from across the Market Basket parking lot! This hard-working man went down to the national-brand-mattress-store and bought what he could afford -an inexpensive "S" brand sleep set. After 2 weeks, the mattress failed, flattening out and cratering in, in the middle of the mattress. The service department sent someone over to look at his mattress complaint eventually, and agreed that the mattress was defective. At this point, our customer expected the big store to at least replace it, but they told him that they weren't going to do anything for him. I think they have a policy that if they sell something off the floor, no warranty applies....and that's just not right!

We were able to help him out with our new "re-tread your bed" system, which continues to be the perfect solution for that newer mattress that isn't quite dead yet. The re-tread kit is more than a mattress pad --you get 2" of upholstery grade soy-foam and a state-of-the-art protector. Jim came back into the store after he had been sleeping on it for a few days, and was very thankful that we were able to help him. It was our pleasure. People like Jim- who have given their ALL for the community, deserve a break.

Another customer had just bought a new King size bed from us. The problem was that it wouldn't go around the turns in the hallway. His neighbor solved the problem when he drove over in his bucket-loader! We put the mattress in the bucket, and he boosted it up to the 2nd floor balcony. We easily brought it in through the bedroom door . Stop by the show and we'll show you the picture.

Besides the "re-tread" system, we have developed the ultimate sleep system that is the most adaptable to any sleep style, and has many price points. Come in and we'll show you the "Duplex Mattress System" . It's as easy as 1-2-3 !

 For 2012, we are focusing on more education opportunities for our community, continued product development, and additional compatible products for the showroom. We will be blogging more to help people learn about mattress construction, materials, and how to get the best mattress value for their hard-earned money. A custom, Million Dollar Mattress from MDM will continue to be the mattress that helps you sleep like a million bucks, without spending a million bucks.

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